Product policy

Billing, cancellation & refunds

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Before a purchase

The pricing page describes a single planned annual offer. A verified live checkout and its final billing/refund information must be available before any customer purchase. No trial or unsupported refund guarantee is advertised.

Cancellation and refund are different

Cancellation changes renewal or the subscription term; it does not necessarily return money. A refund changes the paid order state and can revoke license eligibility.

Future billing questions

Use the support form with a non-secret order reference and a brief explanation. Do not send card details or license keys. A specific refund window is not offered until the live merchant policy is finalized and displayed before purchase.

Existing rights

This availability notice does not remove rights that apply under relevant law or the payment provider’s purchase terms.

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